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Frequently Asked Questions

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.

By signing up an account with www.insamofficial.com, you will be able to access and manage your account information easily. This includes:

• Changing your password.

• Updating your billing or shipping address.

• Checking your order status.

• Viewing your complete order history.

• Update Address.


Please Note: Listed sizes for Pret, Luxury Pret, and Formals takes up to 15 days for delivery.

If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website.


Yes, except in the case of products which are handcrafted in which there may be slight differences in the final product.

You can email us directly on info@insamofficial.com or calll/whatsapp us at +92 301 114 5493

You can pay via: - Bank Transfer/Venmo/Zelle - Credit Card - Western Union/Money Gram - Cash at our Studio

We require an advance of 50% for all the orders that can be made using Banking Transfer or at the Studio.


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